Microsoft Outlook Level 2 (Advanced)

Switch version: 2010
Course Length: 6 hours (1 day)
Outlook 2019 is Microsoft’s powerful personal information management program, capable of handling email, calendars, notes, tasks, meetings, and much more. It will help you handle many of the organizational tasks you need to deal with, simplifying your life and saving you time.

Learning Objectives:
By the end of this course you should be comfortable in configuring advanced message options, using advanced message management options, managing activities using tasks, editing electronic business cards, sharing your workspaces with others and managing e-mail security. You will:
  • Configure advanced message options
  • Use automatic replies and the Favorites List
  • Sort, filter, and search your messages
  • Manage your inbox with categories and quick steps
  • Use advanced calendar tools to assign tasks and manage meeting responses
  • Edit electronic business cards
  • Share your calendar and contacts with colleagues
Target Student:
This course is designed to help all users understand and manage the different features available in Outlook and to become familiar with its more advanced selection of tools.

Course Outline:
Section 1: Configuring Advanced Message Options
Modify Message Settings, Properties, and Options
Use Automatic Replies
Using the Favorites List

Section 2: Advanced Message Management
Sort Messages
Filter Messages
Organize Messages
Search Messages
Manage Junk Mail
Manage Your Mailbox
Using Categories
Create and Manage Quick Steps

Section 3: Advanced Calendar and Task Management
Manage Advanced Calendar Options
Manage Additional Calendars
Manage Meeting Responses
Assign and Manage Tasks

Section 4: Advanced Contact Management
Edit an Electronic Business Card
Manage Advanced Contact Options
Forward Contacts
Export Contacts

Section 5: Sharing Workspaces with Others
Delegate Access to Mail Folders
Share Your Calendar
Share Your Contacts
Course Length: 6 hours (1 day)
Outlook 2016 is Microsoft’s powerful personal information management program, capable of handling email, calendars, notes, tasks, meetings, and much more. It will help you handle many of the organizational tasks you need to deal with, simplifying your life and saving you time.

Learning Objectives:
By the end of this course you should be comfortable in configuring advanced message options, using advanced message management options, managing activities using tasks, editing electronic business cards, sharing your workspaces with others and managing e-mail security. You will:
  • Configure advanced message options
  • Use automatic replies and the Favorites List
  • Sort, filter, and search your messages
  • Manage your inbox with categories and quick steps
  • Use advanced calendar tools to assign tasks and manage meeting responses
  • Edit electronic business cards
  • Share your calendar and contacts with colleagues
Target Student:
This course is designed to help all users understand and manage the different features available in Outlook and to become familiar with its more advanced selection of tools.

Course Outline:
Section 1: Configuring Advanced Message Options
Modify Message Settings, Properties, and Options
Use Automatic Replies
Using the Favorites List

Section 2: Advanced Message Management
Sort Messages
Filter Messages
Organize Messages
Search Messages
Manage Junk Mail
Manage Your Mailbox
Using Categories
Create and Manage Quick Steps

Section 3: Advanced Calendar and Task Management
Manage Advanced Calendar Options
Manage Additional Calendars
Manage Meeting Responses
Assign and Manage Tasks

Section 4: Advanced Contact Management
Edit an Electronic Business Card
Manage Advanced Contact Options
Forward Contacts
Export Contacts

Section 5: Sharing Workspaces with Others
Delegate Access to Mail Folders
Share Your Calendar
Share Your Contacts
Course Length: 6 hours (1 day)
Outlook is a very effective time management tool used to communicate with others, organize messages, create appointments and add tasks and contacts. Outlook’s unique options and custom views allow users to set up their work environment to be more productive.

Learning Objectives:
In this course, you will learn the advanced, time-saving features, and set defaults that enhance the use and effectiveness of Outlook 2013 as well as security settings that eliminate junk mail and allow you to block disruptive e-mail. You will:
  • Create Rules in Mail
  • Create Quick Steps in Mail
  • Create Categories
  • Recall a Message in Mail
  • Use the Delay Send Feature in Mail
  • Use “Voting” Features in Mail
  • Create Search Folders
  • Use the Scheduling Assistant in Calendar
  • Modify Default settings in the Backstage Menu
  • Use People Groups to add to Contact List
  • Use Contact Groups (Formerly Distribution Lists) to create automated lists of regularly used contacts
  • Use Blocking to eliminate junk mail and unwanted contacts
Target Student:
This course is designed for students who have some knowledge of Outlook or other Email programs and would like to make effective and efficient use of time saving features.

Course Outline:
Section 1: Using the Favorites List
Adding Folders to the Favorites List
Changing the Order of Favorite Folders
Removing a Folder from the Favorites List
Enabling and Disabling the Favorites List

Section 2: Using Search Folders
Creating Default Search Folders
Creating Custom Search Folders
Using Search Folders
Modifying Search Folders
Deleting Search Folders

Section 3: Using Rules
Creating a Simple Rule
Using the Rules Wizard
Editing Rules
Deleting Rules

Section 4: Using Categories
Configuring Categories
Using Quick Click
Using Categories in a View
Creating Category Search Folders

Section 5: Managing Junk Mail
Configuring Junk Mail Options
Using the Junk E-Mail Folder
About the Phishing Filter
About Automatic Downloads

Section 6: Scheduling Meetings with Microsoft Exchange Server
Creating a Meeting Request
Using the Scheduling Assistant
Using the Room Finder and Sending a Meeting Request
Responding to a Meeting Request
Tracking Responses
Managing Attendees
Cancelling a Meeting

Section 7: Using Signatures
Creating a Signature
Editing a Signature
Setting Signature Options
Using Signatures

Section 8: Advanced Calendar and Message Options
Creating Recurring Appointments
E-mailing Your Calendar

Section 9: Exchange Server Mailbox Features
Setting Permissions on Your Mailbox
Configuring Delegate Access
Viewing Another User's Mailbox
Setting Up Automatic Replies

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Quick Reference Cards

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Level 2 (Advanced)
Guaranteed to Run
Even with one participant,
our classes are guaranteed to run!
Register for Online Classes
Date(s) Price Qty
August 24, 2020 9am to 4pm EDT $345.00 (CAD)*  
November 30, 2020 9am to 4pm EST $345.00 (CAD)*  
February 25, 2021 9am to 4pm EST $345.00 (CAD)*  

* 13% HST will be applied on checkout


Online registration closes two business days before the start of the class.
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