Microsoft Outlook Level 1 (Basic)

Switch version: 2010
Course Length: 6 hours (1 day)
Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information among employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft® Outlook® to handle the messages and meeting invitations sent among employees.

Learning Objectives:
In this course, you will use Outlook to compose and handle your email communications and also to manage your calendar, contacts, and tasks. You will:
  • Navigate Outlook to read and respond to email
  • Use the Address Book and format and spell check new messages
  • Attach files to and insert illustrations in messages
  • Customize read and response options
  • Use flags, categories, and folders to organize messages
  • Create and work with contacts
  • Create appointments and schedule meetings in the calendar
  • Create and work with tasks and notes
  • And so much more…
Target Student:
This course is intended for those with a basic understanding of Microsoft Windows® and who need to know how to use Outlook as an email client to manage their email communications, calendar events, contact information, and other communication tasks.

Course Outline:
Section 1: Getting Started with Outlook
Navigate the Outlook Interface
Work with Messages
Access Outlook Help
Outlook on the Web

Section 2: Formatting Messages
Add Message Recipients
Check Spelling and Grammar
Format Message Content

Section 3: Working with Attachments and Illustrations
Attach Files and Items
Add Illustrations to Messages
Manage Automatic Message Content

Section 4: Customizing Message Options
Customize Reading Options
Track Messages
Recall and Resend Messages

Section 5: Organizing Messages
Mark Messages
Organize Messages Using Folders

Section 6: Managing Contacts
Create and Edit Contacts
View and Print Contacts

Section 7: Working with the Calendar
View the Calendar
Create Appointments
Schedule Meetings
Print the Calendar

Section 8: Working with Tasks and Notes
Create Tasks
Create Notes
Course Length: 6 hours (1 day)
Outlook 2019 is much more than just an email program. It is a powerful and easy-to-use personal information management program, incorporating some new features that will help make managing your e-mail and personal information easier than ever.

Learning Objectives:
By the end of this course, you will feel completely comfortable with using and customizing the Outlook 2019 interface, creating and sending messages, managing contacts, using the calendar, managing tasks, and working with notes. You will:
  • Create email messages, use spell check, format the content, and add attachments
  • Customize the reading options and manage message responses
  • Use tags and flags to manage your messages
  • View, manage, and print your calendar
  • Create and organize contacts
  • Work with tasks and notes
  • Navigate and customize the Outlook interface
Target Student:
This course is intended to help all novice computer users get up to speed with Outlook quickly. It will also help more experienced computer users who have little to no experience with Outlook and the ribbon interface to learn how to use its many powerful organizational features.

Course Outline:
Section 1: Getting Started with Outlook 2019
Navigate the Outlook Interface
Perform Basic E-mail Functions
Use Outlook Help

Section 2: Composing Messages
Create an E-mail Message
Check Spelling and Grammar
Format Message Content
Attach Files and Items
Manage Automatic Message Content

Section 3: Reading and Responding to Messages
Customize Reading Options
Work with Attachments
Manage Your Message Responses

Section 4: Managing Your Messages
Manage Messages Using Tags, Flags, and Other Commands
Organize Messages Using Folders

Section 5: Managing Your Calendar
View the Calendar
Manage Appointments
Manage Meetings
Print Your Calendar

Section 6: Managing Your Contacts
Create and Update Contacts
View and Organize Contacts

Section 7: Working with Tasks and Notes
Create Tasks
Manage Tasks
Manage Notes

Section: 8: Customizing the Outlook Environment
Customize the Outlook Interface
Course Length: 6 hours (1 day)
Outlook 2016 is much more than just an email program. It is a powerful and easy-to-use personal information management program, incorporating some new features that will help make managing your e-mail and personal information easier than ever.

Learning Objectives:
By the end of this course, you will feel completely comfortable with using and customizing the Outlook 2016 interface, creating and sending messages, managing contacts, using the calendar, managing tasks, and working with notes. You will:
  • Create email messages, use spell check, format the content, and add attachments
  • Customize the reading options and manage message responses
  • Use tags and flags to manage your messages
  • View, manage, and print your calendar
  • Create and organize contacts
  • Work with tasks and notes
  • Navigate and customize the Outlook interface
Target Student:
This course is intended to help all novice computer users get up to speed with Outlook quickly. It will also help more experienced computer users who have little to no experience with Outlook and the ribbon interface to learn how to use its many powerful organizational features.

Course Outline:
Section 1: Getting Started with Outlook 2016
Navigate the Outlook Interface
Perform Basic E-mail Functions
Use Outlook Help

Section 2: Composing Messages
Create an E-mail Message
Check Spelling and Grammar
Format Message Content
Attach Files and Items
Manage Automatic Message Content

Section 3: Reading and Responding to Messages
Customize Reading Options
Work with Attachments
Manage Your Message Responses

Section 4: Managing Your Messages
Manage Messages Using Tags, Flags, and Other Commands
Organize Messages Using Folders

Section 5: Managing Your Calendar
View the Calendar
Manage Appointments
Manage Meetings
Print Your Calendar

Section 6: Managing Your Contacts
Create and Update Contacts
View and Organize Contacts

Section 7: Working with Tasks and Notes
Create Tasks
Manage Tasks
Manage Notes

Section: 8: Customizing the Outlook Environment
Customize the Outlook Interface
Course Length: 6 hours (1 day)
Microsoft Outlook 2013 is an updated information management software which includes features and capabilities to help you stay connected with people within your work and social environments.

Learning Objectives:
In this course, you will learn to navigate the new Outlook interface, send and receive e-mail, work with new contact features including social links, calendars, task lists, and notes. You will:
  • Set Defaults to Improve Custom Viewing of Outlook Components
  • Create and Send E-Mail Messages, Reply To and Forward E-Mail Messages
  • Create and Use Folders to Organize E-Mail Messages
  • Use Signature Blocks to Improve Efficiency
  • Use Stationery to Create a Graphic Background
  • Create Appointments and Meetings using the Calendar and the Scheduling Assistant
  • Display the Calendar in Different Modes, Using Secondary Time zones and Adding Holidays and Events
  • Create and Assign Tasks
  • Create Contacts in the New “People” Component
  • Create Notes
Target Student:
This course is designed for people who wish to become more proficient in the use of Outlook.

Course Outline:
Section 1: The Basics
Getting Started
About the Notification Icon and Windows 8 Notifications
Using the Folder Pane
Using Peeks

Section 2: Working with E-Mail Messages
Opening Messages
Replying to Messages
Forwarding Messages
Deleting Messages

Section 3: Creating Messages
Creating a New Message
Formatting Text
Attaching Files or Items
Changing the Theme
Checking Your Spelling
Sending the Message

Section 4: Working with the Calendar
Opening the Calendar
Creating a New Appointment
Creating a Meeting
Using the Daily Task List
Changing the Calendar View
Using the Weather Bar

Section 5: Working with Tasks
Opening the Tasks Folder
Creating Tasks
Changing the Task View
Updating Task Completion
Deleting Tasks

Section 6: Working with Notes
Opening the Notes Folder
Creating and Deleting Notes
Changing the Note View
Arranging Notes

Section 7: Working with People
Opening the People Folder
Creating a New Contact
Marking a Contact as a Favorite
Changing the Contact View
Creating a Contact Group

Section 8: Getting Organized
Creating Folders
Moving Items into Folders
Categorizing Items
Using Search
Using Filter
Handling Junk Mail

This Course Comes With

PDF Manual

Take the manual anywhere and save the environment with an electronic copy of your training manual for use on any of your computers or devices

After Training Support

Get 30 days of live 24/7 after training support via phone, email and online chat to help apply what you’ve learned


Also Available With This Course

Printed Manual

Instead of the PDF that comes with your course, purchase a printed paper manual for use during your class and future reference

Quick Reference Cards

Receive durable, full-color reference cards with helpful hints and tips for use after your course is completed


Customize Your Course

Tailored Training

Your manual will follow a standard course outline but your class can be tailored to focus on the subjects that are most important to you

Custom Manual

Purchase the customization option and receive a custom manual with objectives you’ve selected from our different courses

Use Your Own Files

Whether it's one-on-one or group training you can give us files to include in your training session and help you apply what you learn even more!

Level 1 (Basic)
Guaranteed to Run
Even with one participant,
our classes are guaranteed to run!
Register for Online Classes
Date(s) Price Qty
November 5, 2020 9am to 4pm EST $295.00 (CAD)*  
February 1, 2021 9am to 4pm EST $295.00 (CAD)*  

* 13% HST will be applied on checkout


Online registration closes two business days before the start of the class.
Questions?
Do you have questions about this course? Would you like a class sooner or on a different date? Are you interested in scheduling a private group class? Please submit the simple form below and we will respond promptly.
Private Training for GroupsIf you are training 4+ people, a private training session may be more cost-effective. Click to contact us today and learn more.
Register for this class here
Learn more about each course here
Contact us for more information here