Microsoft Outlook 2010 Level 1 (Basic)

Switch version: 365/2019/2016/2013

Course Length: 6 hours (1 day)
Microsoft Outlook is an integrated information management software which includes features and capabilities to help you stay connected with people and better manage your time and information.

Learning Objectives:
In this course, you will learn to navigate the Outlook interface, send and receive e-mail, work with contacts, calendars, task lists, notes, and the journal. You will:
  • Compose and Send E-Mail Messages
  • Reply To and Forward E-Mail Messages
  • Create and Use Folders to Organize E-Mail Messages
  • Create Appointments and Meetings using the Calendar
  • Display the Calendar in Different Modes
  • Create Tasks
  • Assign Tasks
  • Create Contacts
  • Create Notes
  • Create Journal Entries
Target Student:
This course is designed for the novice Outlook user; students should be familiar with Windows and basic Office skills.

Course Outline:
Section 1: Starting Out
Lesson 1.1: Getting Started
Lesson 1.2: Receiving E-Mail
Lesson 1.3: Working with E-Mail Messages
Lesson 1.4: Printing E-Mail Messages
Lesson 1.5: Getting Help in Outlook

Section 2: Understanding and Customizing the Outlook Interface
Lesson 2.1: Getting Acquainted
Lesson 2.2: Using the Outlook Panes
Lesson 2.3: The Quick Access Toolbar
Lesson 2.4: Tabs and Groups
Lesson 2.5: Customizing the Ribbon

Section 3: Tab Overview (Mail Interface)
Lesson 3.1: The Home Tab
Lesson 3.2: The Send/Receive Tab
Lesson 3.3: The Folder Tab
Lesson 3.4: The View Tab

Section 4: Tab Overview (Outlook Item Interface)
Lesson 4.1: Understanding Tab Setup
Lesson 4.2: The Insert Tab
Lesson 4.3: The Format Text Tab
Lesson 4.4: The Review Tab

Section 5: Sending E-Mail
Lesson 5.1: Composing E-Mail
Lesson 5.2: Answering E-Mail
Lesson 5.3: Doing More with E-Mail
Lesson 5.4: Using Viewing Tools
Lesson 5.5: Using the Drafts Folder

Section 6: Information Management
Lesson 6.1: The Calendar
Lesson 6.2: The Contacts Folder
Lesson 6.3: The Tasks Folder
Lesson 6.4: The Notes Folder
Lesson 6.5: The Journal Folder

This Course Comes With

PDF Manual

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Also Available With This Course

Printed Manual

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Quick Reference Cards

Receive durable, full-color reference cards with helpful hints and tips for use after your course is completed

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Level 1 (Basic)
Guaranteed to Run
Even with one participant,
our classes are guaranteed to run!
Register for Online Classes
Date(s) Price Qty
January 7, 2021 9am to 4pm EST $295.00 (CAD)*  
August 3, 2021 9am to 4pm EDT $295.00 (CAD)*  

* 13% HST will be applied on checkout

Online registration closes two business days before the start of the class.
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